OBJECTIVE To apply my knowledge of Organizational Psychology to facilitate the development and core performance of organizations with a focus on research-based analysis in Human Resources and Change Management strategies. |
Education | Experience |
Skills | Professional Associations
Independent Activities

EDUCATION
| University |
Month, Year |
Qualification |
Hofstra University
New York |
May 2003 |
Master of Arts
Industrial/Organisational Psychology |
Hofstra University
New York |
May 2001 |
Bachelor of Arts
Psychology and Philosophy
(Departmental Honours in Psychology) |
EXPERIENCE
Dubai Educational Council,
Government of Dubai |
www.dec.gov.ae |
| Analyst |
April 2007-May 2007 |
Creation and development of job
descriptions for 20 new departmental positions without actual job
holders. The mission was to generate an accurate and realistic job
preview for employees that were yet to be selected, and align the
responsibilities with competencies created for each position. These
milestones had to be achieved in this effort:
o Studying the nature of the new positions, and assessing their fit in
the overall organization structure
o Facilitating the department heads to re-evaluate the content and
titles of the new jobs based on department goals
o Creating an original job description format to incorporate
competencies required for each job
o Documenting job descriptions based on changes of the organizational
structure and content of the new jobs
o Ensuring the alignment of the new jobs to assessment centres created
for the purpose of valid employee selection |
| ETA Group, Dubai, UAE |
www.etamne.com |
| Facilitator |
Aug 2006-December 2006 |
Documentation of Job Descriptions for
technical positions within the Mechanical & Engineering Division of the
company. The primary goal of the exercise is to positively exceed
criteria for the Dubai Quality Award (DQA). The Focus Group method was
conceived to elicit relevant job data. The following are steps
undertaken in this effort:
o Derivation of Job Description elements based on study of the DQA
criteria
o Customizing the Job Description design in line with strategic Human
Resources objectives
o Design of a structured and strategic Focus Group session agenda
o Facilitating focus groups to acquire essential, specific, and relevant
information about each job position
o Documenting each position in terms of key elements that describe its
scope, impact, and results for the company |
| M.A.H.Y. Khoory, Dubai, UAE |
www.mahykhoory.com |
| Performance Management Consultant |
Feb 2006-Present |
Development of a Performance
Management System based on systematic Job Analyses. Responsibilities
include designing the entire process, and being a facilitator in
renewing the organization's compensation strategy to fit in with the
resulting performance system. I am involved with the primary design and
implementation of the following:
o Job Analysis data collection
o Revising the compensation strategy in line with business goals of the
organization
o Facilitating group workshops to derive key performance indicators from
high-performing employees
o Re-evaluating pay structure to reinforce identified performance
measures
o Formalizing the Performance Appraisal process |
| Federal Foods, Dubai, UAE |
www.federalfoods.com |
| Change Management Consultant |
Dec 2005-April 2006 |
A Positive Whole-System Transformation
(PWST) effort that involved intense facilitation of the top team in the
company. The project involved generating ideas from structured interview
process from within all sections of the organization, and using this
data to design a transformational 3-day offsite meeting that ensured a
paradigm shift for the organization. The following milestones were
achieved leading to the success of the effort:
o Creating an organizational assessment tool
o Conducting an organizational analysis of core issues
o Co-creating a detailed 3-day meeting with a Planning Team
o Facilitating the transformational offsite and recording a specific
follow-up action plan during this event |
| Scholar Stationery, LLC, Dubai, UAE |
www.scholarllc.com |
| Change Management Consultant |
June 2003-Feb 2006 |
An in-house consultant to the
organization with matters related to personnel selection and
organization development. Designed and facilitated the first
organizational team-building retreat over 3 days to set goals,
strategies, and action plans; currently working on achieving the goals
of Human Resource Management and follow-up work to the 1st Scholar Team
Transformation Retreat
o Gathered employee feedback data across all sections of the
organization to set up a large-scale intervention
o Acting as mediator between employees and management, between
management and parent company
o Designed and facilitated 3-day agenda for top team transformation and
organization change initiative
o Created format for documenting Job Profiling and business processes
documentation |
| Solutions Middle East, Dubai, UAE |
www.solutions-me.com |
| Recruitment Consultant |
Aug 2004-September 2005 |
Part-time consultant responsible for
large-scale recruitment of sales and technical IT professionals,
coordinated with recruitment agencies interviewing candidates according
to job criteria. Developing organizational development tools and
moulding corporate culture into a self-motivating learning environment.
o Recruited 5 IT sales professionals into the organization using my own
personal network
o Improved organizational processes for selection methods
o Designed job description formats and methodology |
| Ashira Self-Development Consultancy, Dubai, UAE |
www.ashiraonline.com
|
| Organizational Consultant |
Feb 2004-Dec 2004 |
External Consultant involved in
research and development into tools and techniques for Organizational
Assessments. Primary work in Organizational Development and HR
Consulting services; Designed research study exploring UAE’s Best
Practices in Human Resource Management. I am credited with designing and
writing these original proposals:
o Training Needs Analysis procedure for 75 employees for a large
Shipping company
o ‘AssessOne’ Program for the upliftment of Emarati women for the
Executive Office of the Government of Dubai
o ‘The Benefits of Networking’ interactive seminar for the Dubai Women’s
Business Council
o Best Practices in Human Resource Management in the UAE Survey project
o Employee Competency Assessment procedure for large construction supply
company
o Employee Satisfaction Survey Study design and methodology for large
lubricants supply company |
SKILLS
o Microsoft Word, SPSS, Microsoft PowerPoint, Microsoft Excel
o Excellent verbal / written / graphical communication
o Excellent public speaking and presentation creativity / design
PROFESSIONAL ASSOCIATIONS
• Member of the Dubai Human Resources Forum (DHRF)
• Member of the American Psychological Society (APS)
• International Affiliate of the Society for Industrial/Organizational
Psychology (SIOP)
• International Online Member of the Organization Development Network (ODN)
• Member of the International Society for Philosophers (ISFP)
INDEPENDENT PROFESSIONAL ACTIVITIES
1. Contributor to Human Assets Magazine, the only HR publication in the Middle
East
2. Design of proprietary survey study of UAE’s Human Resource best practices
3. Design of psychological consumer survey for Scholar Stationery’s brand image
study
4. Consulting on freelance basis done in following areas: Training Needs
Analyses, Pay Grade Structures, Job Profile Documentations, Business Process
Mapping, Time-Management Protocols, HR policy and employee manuals, and
Competency Assessment Modelling.
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